The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. Guests with children under 2 years old are not allowed to enter the spa center, outdoor pool and thermal zone. Children from 2 to 10 years old are not allowed to enter the pool and thermal zone in the morning from 08:00 to 10:00 and in the evening from 08:00 PM to 10:00 PM. Guests are charged a prepayment of 100% of the cost of living. If you cancel the booking more than 30 calendar days before the date of arrival, a penalty of the amount of the cost of one day of stay is charged. If you cancel the booking less than 30 calendar days before arrival, the prepayment is not refundable. An extra bed for children from 0 to 13 years old is included in the price. Children from 0 to 6 inclusive without an extra bed are placed free of charge. Children from 6 to 12 years old (inclusive) are accommodated in a room with their parents with the provision of an extra bed (euro folding bed) and breakfast for an additional fee. Guests aged 14 and older are considered adults and are subject to an additional charge. A baby cot is available free of charge on request for children from 0 to 3 years old. Guests receive free ride on the cable car upon presentation of their voucher. From Adler International Airport you can get there: By city buses No. 105 and No. 135 to the Rosa Khutor stop. From 560 m above sea level - Rosa Valley you can climb to Rosa Plateau - 1100 m mark on the Olympia cable car and then walk to the Green Flow Hotel, which is within walking distance. You can also get there by electric train Lastochka to the Rosa Khutor railway station. Main hotel restaurant: Breakfast: Buffet from 07:00 AM to 10:30 AM. Daytime and evening: A La Carte format from 12:00 PM to 11:00 PM. The lobby bar offers a variety of drinks, herbal cocktails, a large tea collection from 08:00 AM to 11:00 PM.