The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. When checking into a hotel, foreign guests must have with them: a passport, a visa, a migration card. Children will need an original birth certificate to check in. When changing or canceling a reservation, you must inform the hotel in advance by return letter or by calling. Contact details can be found on the booking confirmation. The property will contact guests prior to arrival to confirm the booking. Unconfirmed bookings are canceled at 14.00 on the day of arrival.