The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. Upon arrival with pets, guests must contact the hotel and specify the cost of the additional payment. Also, upon arrival with an animal, an insurance deposit is charged, the cost of which must be specified. Contact details are provided in the booking confirmation. Check-in with pets is possible only on the ground floor of the hotel, in the rooms Elite Standard Room, Double Standard Room, Comfortable Junior, Polo Apart Room. Breakfasts included in the rate are provided in a nearby cafe, halal, the distance from the hotel is 80 m. It is also possible to provide lunches and dinners for an additional fee. The hotel recommends paying for meals separately in the cafe. Early check-in fee: — from 0:00 to 8:00 — 100% of the cost of the night; — from 8:00 to the standard time of arrival — 50% of the cost of the night. Extra charge for late check-out: — from 12:00 to 18:00 — 50% of the cost of the night; — from 18:00 to 24:00 — 100% of the cost of the night. The Elite Standard Room with a Sofa, Elite Standard Room, Double Standard Room, Economy Family Room have transformable beds that can be either pulled apart or pushed together. For the provision of one more single bed there is an additional charge of RUB 400.00. Standard Attic Room has audibility and very poor sound insulation. The rooms without a window (Economy Family Room and Economy Double Room with a double bed) do not have a window, but the rooms have a system for cleaning and filtering air, supply and exhaust ventilation. Economy Class rooms are located on the ground floor. These room categories have an air purification system. The Economy Single Room does not have a private bathroom. The bathroom of this room is located on the floor; the bathroom is for this room only and is not shared. The hotel recommends paying for meals directly upon check-in, in the café located on its premises.