The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. For bookings during the New Year holidays (from December 30 to January 10), an increased refundable deposit of RUB 6000.00 per stay will be charged. Contactless check-in. Guests must contact the property via phone or messengers, provide their phone number and receive check-in instructions. Contact information is provided in the booking confirmation. Working hours are from 10:00 AM to 10:00 PM. All information is provided in the check-in instructions. Guests can consult with the property by phone or chat for any questions. If parking is required, guests must inform in advance to check availability.