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Grand Otel

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Grand Otel

A guest favorite for its convenient, central location.

4.2

Guests love the location of this place

103

Reviews

Location

Kislovodsk, Russian Federation

Environment

Urban Center

Number of Rooms

8 room types

Starting From

USD 149/night

Cancellation

Free cancellation available

Location

Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel Grand Otel is located in Kislovodsk. This hotel is located 1 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Narzannaya Galereya, Kolonnada and The Lermontov Monument.

At the hotel

You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in.

If you travel by car, there’s a paid parking zone at the hotel. Also, the following services are available for guests at the hotel: a sauna and a spa center. Sports fans are going to love a gym. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: entertainment.

In the hotel, you can arrange a business meeting, a board meeting, and even a job as there is a conference hall and meeting and presentation facilities. To book an excursion, consult the tour assistance desk of the hotel. Take your pet with you. Pets are allowed for free For the free movement around the city, the hotel offers a transfer for you.

Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, an ATM, private check-in and check-out, ironing, car rental and a safe-deposit box. The staff of the hotel speaks English and Russian.

Room amenities

In the room, there is a TV, a mini-bar, a bathrobe and slippers. The room equipment depends on its category.

What this place offers 70

General

  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Smoke-free property
  • Heating
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Terrace
  • Private check-in/check-out

Rooms

  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Family room
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Wardrobe/Closet
  • Bathrobe
  • Linens
  • Slippers
  • Safe (in room)
  • Toiletries
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Important information

The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Sauna is available for an additional fee. Guests are kindly requested to inform the hotel in advance of their estimated time of arrival. The cost of rooms in a hotel depends on the floor on which it is located. The higher the floor, the more expensive the room. The location of the rooms in the hotel: - 1st floor: Double room with 2 single beds; Double with double bed; Junior suite (Junior suite); - 2nd floor: Single room; Double room with 2 separate beds; Double with double bed; Junior suite (Junior suite); Suite; - 3rd floor: Single room; Double room with 2 separate beds; Double with double bed; Junior suite (Junior suite); Suite; - 4th floor: Junior suite (Junior suite); Presidential Suite.

House Rules

Check-in: After 2:00 PM
Check-out: Before 12:00 PM
Pets are not allowed

Additional Services

No additional services are currently available.
8.3
Cleanliness

8.5

Cleanliness

Comfort

7.9

Comfort

Location

9.7

Location

Service

8.6

Service

Worth It

7.8

Worth It

M
Marina
April 2026
· Couple
Двухместный номер (2 отдельные кровати)
Via Ratehawk
A
Andrej
April 2026
· Couple
Двухместный номер (2 отдельные кровати) (в главном здании)
Via Ratehawk
L
Liubov
September 2025
· Family · 7 nights Stay
Двухместный полулюкс (двуспальная кровать) (в главном здании)
Via Ratehawk
S
Steve
February 2024
Single room (main building)

I really liked the Grand Hotel, the room was cozy, the breakfast was good with many varying dishes, the restaurant was great. The people at the front desk were very helpful and kind, the maids were fantastic as well, everyone on the staff were very pleasant. I loved the location as it's well located on the pedestrian street, even the park is close which was a very wonderful plus huge with many paths and surprises. Overall the whole trip was great.

The drawback was the poor internet. Finally understood the only way to get decent connection was to sit out in the hall near the stairs otherwise I wouldn't have had the ability to connect.

Via Ratehawk
Z
Zaurbek
July 2026
· Solo
Одноместный номер
Via Ratehawk
I
Igor
July 2026
· Family
Двухместный полулюкс (двуспальная кровать)
Via Ratehawk
E
Egenii
May 2026
· Family
Двухместный полулюкс (двуспальная кровать) (в главном здании)
Via Ratehawk
A
Andrey
May 2026
· Couple
Двухместный номер (2 отдельные кровати)
Via Ratehawk
N
Nikolaj
April 2026
· Couple
Двухместный номер (2 отдельные кровати)

От отдыха в отеле остались в полном восторге! Очень удобное расположение. Персонал приветливый. Номер чистый и уютный. Горничные поддерживали идеальную чистоту в номере. Завтраки сытные и разнообразные, по системе "шведский стол". Спасибо команде отеля за гостеприимство и незабываемый отдых!

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Via Ratehawk
N
Natalya
April 2026
· Couple
Двухместный люкс (двуспальная кровать)

-

Доброе утро, страна! С вами тот самый голос, который сейчас кричит от бессилия в трубку Роспотребнадзора. Итак, «Гранд». Я думала «Гранд» — это про роскошь. Ан нет! Это про грандиозное разочарование. В номере температура как в морге «Новокузнецк». Прошу обогреватель. Мне отвечают: «Их нет». идем дальше. Идем в душ. А душа нет! Есть тоненькая струйка воды. Она льется, но не моет! Кран расположен в 10 сантиметрах от стены. Чтобы под ним помыться, нужно быть акробатом и одновременно суставом-трансформером. Слышали, как орёт раненый тюлень? Вот это был тихий шепот по сравнению с тем матом, который echo-локацией бился об эти 10 сантиметров, когда я пыталась помыть свои длинные волосы холодной водой в холодном помещении. А горячая вода? Я спускала её больше часа! А с 22:00 до 7 утра горячую воду просто ОТКЛЮЧАЮТ. Совсем! Видимо, у них там работает сантехник-вампир, который ночью пьет эту горячую воду из трубы сам. Теперь про завтраки. «Шведский стол» в стиле «Апокалипсис». Из съедобного — сосиски. Одни сосиски и яичница, немного овощей. Мы приходим через двадцать минут! Двадцать минут после начала — их нет. Нет сосисок! Я говорю: «Девушка, отварите ещё». Они: «Нет». Я: «В смысле нет?». Они: «Закончились». Это уровень: «У нас нет обогревателя, нет воды и вот теперь нет совести». В итоге отзыв простой: Отель «Гранд» — место, где вы проверите свой брак на прочность, свои нервы — на сталь, а свою спину — на умение мыться струйкой как у хомячка в поилке. Сколько звезд? Минус пять. И совет: бегите в лес рубите эту романтику выживания!

Via Ratehawk
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