The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. In connection with COVID-19, the registration desk is open at night, and on Saturday and Sunday - remotely, that is, there is no one at the hotel and everything happens remotely by phone. The guest is opened the door through a special application on the intercom, they explain to him by phone where and what keys to take. The guest pays the payment on the IP card, and in the morning at the registration desk the guest picks up the payment documents confirming his stay. Cleaning takes place in the same way, the guest reports that he has left, leaves the keys at the door of the room, picks up the documents at the check-in counter, and after 20-30 minutes the employees begin to disinfect the room and clean it up.