The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. In the period from 11:00 PM July 4 to 11:00 PM July 6, 2025, in the central district of Krasnoyarsk, it is planned to disconnect cold water supply, including in the Ermak Hotel. Water supply in the Ermak Hotel will be carried out through the 'reverse' supply of hot water in the general system of the hotel. Water will be supplied to the bathrooms, the water temperature will vary depending on the degree of its use, interruptions are possible during periods of high load on the system. The hotel will fully provide all guests with drinking water. Check-in after 12:00 AM, midnight is possible for an additional fee: 30% of the booking price. For arrivals after 12:00 AM, midnight, guests must notify the hotel in advance. Contact details can be found in the booking confirmation. Triple rooms do not have a double bed, only 3 single beds.