Important information
The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself.
Front desk is open 24/7.
If the guest requires a visa to enter the country, the property may be able to help with the supporting documents needed to obtain one. To learn more, the guest can reach out to the property via the contact details included on the guest's booking confirmation. The property may charge for this assistance, even if the guest cancels the reservation. All arrangements are solely between the property and the guest.
Russian citizens: Adults aged 14 and over must present a valid internal passport at check-in. International Russian passports and driver's licenses are not accepted. Birth certificates must be presented for all Russian children under 14 at check-in. If a Russian relative or legal guardian, instead of a parent, is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany the child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property allows pets in specific rooms only and has other pet restrictions. Surcharges apply and can be found in the Fees section. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Alcohol is not served at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, commonly touched surfaces are cleaned with disinfectant between stays, bed sheets and towels are laundered at a temperature of at least 60 degrees Celsius or 140 degrees Fahrenheit.
Social distancing measures are in place, staff at the property wear personal protective equipment, periodic temperature checks are conducted on staff, temperature checks are available to guests, guests are provided with hand sanitizer, cashless payment methods are available for all transactions, contactless room service is available, masks are required in public areas.
Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast.
Fee for cooked-to-order breakfast: approximately RUB 650.00 for adults and RUB 650.00 for children.
Airport shuttle fee: RUB 2700.00 per vehicle one way, maximum occupancy four.
Pet fee: RUB 700 per pet per night.
Service animals are exempt from fees.
Early check-in is available for a fee, subject to availability.
Late check-out is available for a fee, subject to availability.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.