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Lotte Hotel Moscow

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Lotte Hotel Moscow

A guest favorite for its convenient, central location.

4.8

Guests love the location of this place

77

Reviews

Location

Moscow, Russian Federation

Environment

Urban Center

Number of Rooms

24 room types

Starting From

USD 625/night

Cancellation

Free cancellation available

Location

Lotte Hotel Moscow is located in Moscow, at the intersection of Novinsky Boulevard and the Garden Ring, near Arbat Street and close to the city's attractions.

At the hotel

The hotel features the Italian restaurant OVO, the Japanese restaurant MEGUMI, and The Lounge bar. Breakfast is served buffet-style. Guests have access to a private club lounge with a library, meeting rooms, and culinary presentations from the chef throughout the day. The Mandara Spa complex, featuring a swimming pool, sauna, hammam, and gym, is located on site. Complimentary high-speed Wi-Fi is available throughout the hotel, and secure parking is available for guests.

Room amenities

The hotel offers 300 rooms and suites. All rooms are equipped with a smart home system for controlling lighting, temperature, and curtains. The rooms feature a coffee machine, minibar, safe, TV, iron and ironing board, bed linens, and a pillow menu. The marble bathrooms are equipped with heated floors, a bidet, robes, towels, and toiletries.

What this place offers 73

General

  • ATM
  • Shopping on site
  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Terrace
  • Express check-in
  • Early check-in
  • Late check-out
  • Private check-in/check-out
  • Doorman
  • Fire Extinguisher

Rooms

  • Bridal suite
  • Allergy-free rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Fridge
  • Family room
  • TV
  • Bathrobe
  • Safe (in room)
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Important information

The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. The deposit can be paid in cash for the entire period in the amount of RUB 40000.00, or by card in the amount of RUB 10000.00 per day. The view from the window is not guaranteed, a view of the city or the courtyard is possible and depends on the availability of rooms. Only dogs weighing up to 10 kg are allowed. To arrange for check-in, a photo of the dog must be sent to the hotel. Contact information is provided in the booking confirmation. The selected type of bed is not guaranteed and is determined by availability at the time of check-in. Guests of the Club Floor are provided with a number of privileges: Separate check-in desk, express check-in and check-out (07:00 АМ – 10:30 РМ). Guests are provided with 5 meals a day on the club floor. Buffet breakfast, light lunch, afternoon tea, evening snacks and happy hour, evening tea with chocolate and pastries, children's menu. Business express menu for conference rooms. Individual mini-offices with Internet access, the possibility of renting a laptop. Library with magazines, newspapers, books, reference materials, CD and DVD library, TV. Free use of conference rooms up to 2 hours a day. Free ironing of two light items on the day of arrival; free shoe shine. Access to fitness center, pool and jacuzzi. Free underground parking. Lounge access is limited to 2 guests. Additional access to the lounge is purchased separately at the hotel. Children under 7 years old are not allowed in the pool and spa.

House Rules

Check-in: After 3:00 PM
Check-out: Before 12:00 PM
Pets are allowed - RUB 15,000 per guest per stay

Additional Services

Available on Request

Meal - RUB 6,000 per person
One Way Shuttle to Airport - RUB 14,600

Child & Age Policies

Extra bed for children (0-12 years): Free
Baby cot/crib (1 available): Free
Extra bed for adults: RUB 3,500 per guest per night
Meal for children (0-6 years): Free
Meal for children (7-11 years): RUB 3,000 per child

Payment Methods

Following payment methods are available at the property.
Visa
Maestro
JCB
Amex
UnionPay
Diners Club
Mastercard
CashCash payments are accepted
9.5
Cleanliness

9.6

Cleanliness

Comfort

8.7

Comfort

Location

9.7

Location

Service

9.6

Service

Worth It

8.9

Worth It

A
ANDREI
November 2025
· Couple
Двухместный номер Лакшери (двуспальная кровать) (кровать king size)
Via Ratehawk
K
Kirill
November 2025
· Couple
Люкс клубный Атриум (доступ в лаунж)
Via Ratehawk
M
Marian George
September 2025
· Solo · 3 nights Stay
Deluxe Double room (double bed) (king size bed)
Via Ratehawk
L
Larisa
July 2025
· 1 nights Stay
Двухместный номер Deluxe (двуспальная кровать) (кровать king size)
Via Ratehawk
M
Mariia
September 2024
· 2 nights Stay
Superior Double room (full double bed) (king size bed, lounge access)

Overall very nice hotel. Serivce excellent, food very nice. We had club lounge access which was also a nice place to sit, eat, drink and relax. Rooms are clean and nice to have Aqua Di Parma toiletries

Only small things. We booked the spa and they sent confirmation in the wrong language and spelt my partners name wrong. When they they sent it in the right name they had a completely random name. Also we had confirmed a later checkout when we finished in the spa our cards didn’t work meaning we had to go to reception in our robe

Via Ratehawk
O
Omar
December 2023
· 3 nights Stay
Superior Double room (twin beds)

Friendly reception Very Helpful

-

Via Ratehawk
V
Vitali
September 2019
· 3 nights Stay
Superior Double Room (Double bed) (king size double bed)
Via Ratehawk
V
Vitali
July 2018
· 3 nights Stay
Superior Single Room (Double bed)

Everything!!!!! Best Hotel ever

Nothing

Via Ratehawk
N
Nikolay
March 2016
· 1 nights Stay
Superior Double Room (double bed or 2 single beds)

This is certainly one of the top5 Moscow hotels. Concierge was very helpful in arranging concert tickets for us.

It is funny to see so many security people right after the main entrance. I would suggest they are less visible to guests.

Via Ratehawk
E
Elena
June 2026
· Family
Двухместный номер Супериор (2 отдельные кровати) (детская кровать не включена, детская кровать и питание не включены)
Via Ratehawk
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