Great location- just 10 minutes walk to the Red Square. Plenty of shops, restaurants, supermarkets around. Hotel is right above a metro station with a direct access. Room was good and clean. A/C worked perfectly. Easy check in and out

No elevators. Can be a challenge when on 4th floor.

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they did not clean my room, they were going to do it 4pm when It was back for a nap. cleaning should be done in the am.

Staff able communicate in English and comfortable room.

Weekend nights noisy

Only restaurants staff and their services

First of all the reception staff are very rude . They behaved like an illiterate person. No lift was there despite of my earlier email request they given me a 2nd floor room number 209. They totally refused to arrange the lift of my luggage. In hotel there are no room service.as we are the senior citizens from India we self lifted the luggage up to 2nd floor. We stayed in hotel for 5 nights. On 16th June when we are going to check out the room we again requested the reception staff seating there he is slim body without hair that please arrange the luggage shift from 2nd floor to reception area. He is not interested in my request. When we again request him he behaves we very badly and himself comes our room for carry our luggage and deliberately slide my one briefcase from upper stairs to down word resulting my briefcase badly damaged. When I object him he starting misbehaved us. He isn’t agree to accept his mistake resulting we left the hotel with my broken briefcase this is very troubling my rest Russia journey. I requested all the people who plan to stay in this hotel please not come there.