The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. From June 29 to July 19, 2026, the swimming pool, jacuzzi, hammam, and sauna will be closed for maintenance. The gym and beauty salon will continue to operate as usual. The hotel provides a complementary visa support service: a visa voucher. In case of no-show, the guest will be charged a service fee of RUB 3000.00. Parking is available on the municipal street parking in front of the hotel and in a paid underground lot opposite the main entrance, which is offered at a special rate for hotel guests; advance reservation and vehicle details are not required. The selected bed type is not guaranteed and is determined upon check-in at the hotel. Children under 14 years old are not allowed in the Radisson Collection Fitness and SPA health club. A cot for children under 3 years old is provided free of charge. Currently, the club restaurant offers two meals a day: breakfast and lunch, as well as snacks and drinks throughout the day. Breakfast for children from 6 to 12 years old is not included in the "Breakfast included" rate. It is paid additionally upon check-in. Meals for guests on extra beds are paid additionally upon check-in. The configuration of rooms of the same category varies and may not match the photos on the website. Reduction of the booking without a penalty is possible if the hotel is notified no later than 12:00 PM on the day of departure. Contact information is provided in the booking confirmation.