The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Check-in is available around the clock, but to make a reservation, guests must contact the property in advance before 11:00 PM. The contact information of the WhatsApp number is provided in the booking confirmation. Foreign guests can contact via WeChat ID: Arctic_House. It is necessary to write the first and last name and specify the dates of arrival. Communication is required for the successful completion of the booking. Before check-in, guests will need to fill out a contract in accordance with the original of a valid passport, as well as make a security deposit. The contract is signed in electronic format. It is possible to contact the hotel from 09:00 AM to 11:00 PM. There is no reception desk. It is forbidden to check in drunk.