The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. In all rooms except Suites and Deluxe rooms, only one child under 5 years old may stay free of charge in the main bed with their parents. In all rooms except Suites and Deluxe rooms, only one pet may be accommodated. Guests under 18 years of age and pets are prohibited in Suites and Deluxe rooms. Only dogs and cats of small and medium breeds weighing up to 5 kg are recognized as pets at the hotel. The hotel reserves the right to determine whether a particular pet can stay in the room. The guest must bring a special pet mat with them. The guest must bring special dishes for feeding pets. It is strictly forbidden to feed pets from dishes belonging to the hotel. It is forbidden to take pets with you to the restaurant and other common areas. On the territory of the hotel, dogs must be on a leash and in a muzzle, or in the arms of the owner. It is allowed to walk a pet on the lawn, provided that the guests clean up after it themselves. The guest must bring a special tray and/or diapers for the pet's toilet. It is forbidden to comb pets on the territory of the hotel. It is forbidden to use hotel textiles to wipe an animal after washing its paws or to sleep and rest. The guest must ensure that no pets are present during room cleaning or renovation work. In case of damage to the property of the hotel, the guest is obliged to compensate for the damage caused to his pets. The amount of damage is determined by the hotel administration based on the value of the property. The hotel reserves the right to terminate the contract for the provision of hotel services with a guest staying with pets in case of violation of these rules of accommodation, or aggressive, inappropriate, noisy behavior of a pet. There can be only 1 pet (cat or dog) in the room. Breakfast is served daily from 10:00 AM to 12:00 PM. Breakfast type: continental. If guests need an early breakfast, please inform the reception in advance. A lunch box will be prepared for the guests, which can be taken with them or received at the specified time. To order an early breakfast, please contact the front desk upon arrival or no later than the evening of the previous day. The hotel has been certified by Roskachestvo and received a certificate of compliance with the requirements of the Voluntary Certification System of Services of the China Friendly Ecosystem, section 'Accommodation Facilities Services' No. РОСС.RU.НК30.РТ.0121, valid from 19.05.2026 to 18.05.2029.