The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. When checking in, foreign citizens are required to present their original documents: passport, visa, and migration card for registration with the Ministry of Internal Affairs, as required by Russian Government Resolution No. 9 of January 15, 2007, On the Procedure for Migration Registration of Foreign Citizens and Stateless Persons of the Russian Federation. Early check-in or late check-out is possible by prior arrangement for an additional fee. If no rooms are available, guests can leave their luggage in a storage room until the room is ready. The hotel allows dogs up to 25 cm tall at the withers for an additional fee of RUB 2000.00 per day. A security deposit of RUB 5000.00 is also required upon check-in. Cats are not allowed. When booking with a child under 5 years old, a crib is provided. Children over 6 years old are provided with an extra bed. Guests wishing to book additional services, such as transfers or excursions, must contact the hotel in advance. Contact information will be included in the booking confirmation. Due to the hotel's location in the historic city center, parking is possible on nearby streets where permitted by traffic regulations. The nearest guarded car park is located at avenue Dobrolyubova 20/1.