The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. Only dogs up to 50 cm high at the withers are allowed. Accommodation with pets is possible at the hotel only in the categories comfort. If guests make a prepayment before arrival by credit card, they will need to present the bank card used for booking and payment and a document proving the identity of the owner of this card upon check-in. The hotel has the right to refuse to check-in if there are no necessary documents or if the wrong guest arrives, whose card was charged. Shoe cleaning is provided free of charge.