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wifi didn't work except in the reception area.

I stayed here for 2 nights with my family. Nice location in aurora village which itself is a northern light view point. Nice cozy Igloo. Manager was helpful. She arranged day tours for us with English speaking guides. Overall beautiful place with nice people managing the property.

They don't have proper restaurant. You need to order beforehand with limited options.

I stayed here with my family. My overall experience was good! Very clean and comfortable. wifi works great. Beds are comfortable. they track northern lights activity and inform you when its happening. it was cloudy when we stayed so we only got to see a glimpse of it. they have snowboards and snowmobile etc as well incase you want to do it.

1. Only issue is travelling to this locations. Yandex shows cheap taxis approx 2.5k but when drivers arrive they ask for more money or refuse to go since it is a secluded location. Manager provides transfers but they are expensive around 5-6k. 2. Heater in the room is bit too much! it feels like sauna in the bathroom. We had turned down the heaters in the room still felt hot while it was snowing outside. 3. Meals are very expensive and quantity is little. tho they are tasty. we ordered indian meal combo which had butter chicken, it wasnt like butter chicken there was no gravy. but still tasted good. breakfast was combo and it was good. there is nothing around this property so make sure you carry packed food.

The location and igloo accommodations are highly appealing. The staff, particularly Vladimir, our driver, and Alice, our receptionist, provided exceptional service.

The in-room heating unit was not functioning optimally, resulting in an uncomfortably cool environment. While the meal quality was satisfactory, the selection was limited and required advance ordering.

The hotel’s location is amazing, and the room is absolutely perfect… It feels like a dream.

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There was nothing I liked about this place.

The hotel service was extremely poor. The staff were unhelpful, rude, and unfriendly throughout my stay. I strongly recommend looking for another accommodation that offers much better service. This experience was very disappointing.

Snow, environment, staff