The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. The apartments offer independent contactless check-in according to instructions. Guests need to send a message to the apartment representative via WhatsApp or Telegram messenger in advance, from 08:00 AM to 08:00 PM. Calls are not accepted. The apartment will be prepared for the number of guests specified during booking. If a child needs a separate bed, bed linen, towels, the child is indicated as a separate guest. The deposit is paid to a bank card before arrival at the apartment. It is also returned to the bank card in full on the day of departure after the cleaning is completed under the following conditions: compliance with the rules of residence, complete safety of property, no compensation cases, no need for dry cleaning of furniture, removal of odors and replacement of textiles. Withheld from the deposit: the cost of bed linen and towels with non-removable stains, the cost of dry cleaning, elimination of odors, carrying out any repairs due to the fault of the guest, 500.00 RUB for left dirty dishes, food, foodstuffs, 500.00 RUB for a dirty microwave oven, 300.00 RUB for left garbage; 1000.00 RUB. for the delay in cleaning after check-out for 15-30 minutes. The return of the deposit or its balance is carried out after the specified work has been carried out and the amount of damage subject to compensation has been finalized. For any violation of the rules of accommodation specified in the description, including smoking, uncoordinated late check-out, accommodation of more guests than stated, accommodation with animals, delayed cleaning after check-out for more than half an hour, a fine in the amount of a deposit is deducted.