The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. It is necessary to notify the hotel if check-in is scheduled after 12:00 AM. Unconfirmed bookings are marked as no-show. Contact information is provided in the booking confirmation. Rules for accommodation with animals: The hotel is not allowed to stay with wild animals or animals that pose a potential danger to human life and health. No additional charge, accommodation with guide dogs serving the needs of people with disabilities is allowed. Only small dogs of non-fighting breeds are allowed to live with animals. The hotel reserves the right to refuse check-in to a guest with an animal. Pets are allowed when the guest buys the whole room. The guest must have a special carrier or cage for the animal and a special mat for his sleep. It is forbidden to leave the animal unattended and outside a special carrier or cage. To feed the animal, the guest must bring special dishes with him. To meet the natural needs of the animal, which do not require its walking, the guest is obliged to bring a special tray or other special bedding. Throughout the hotel including corridors, halls, elevators, and during walking, dogs must be muzzled, collared and on a leash, accompanied by a guest. It is forbidden for dogs to be in the catering area including restaurant an buffet. Guests arriving at the hotel with an animal on vacation must have an animal passport and a certificate from a veterinarian with a note about all vaccinations that were given to the pet. Effective January 1, 2025, a requirement for mandatory consent to the processing of personal data (PD) in the form of a separate document will come into effect. The previous practice of including this consent in other agreements is unacceptable. Therefore, the following procedure is being established: Upon check-in, each guest must receive: — A completed registration card. — A separate document — consent to the processing of personal data. Special conditions apply to: — Minors. — Persons recognized as legally incompetent.