The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. The swimming pool service is provided at the neighboring Pullman Sochi Center hotel. Use of any swimming pool in the hotel is available for an additional fee. Use of the Pullman Sochi Center Hotel's outdoor pool is included in the booking price only for guests staying in the Privilege Double Room with Balcony, Privilege Double Room with Sofa and Suite rooms. For other room categories, access to the pool is possible for an additional fee, subject to availability. Only small and medium-sized dogs up to 40 cm at the withers are allowed to stay. The surcharge is RUB 1000.00 per day. Walking pets on the hotel grounds and on the lawns is not permitted; In the absence of a special cage for a pet, it is not allowed to leave pets unattended by their owners in the hotel room, lobby, on the hotel grounds; It is not allowed to take pets with you to common areas such as the restaurant, SPA Center, pool and beach, Sea View lounge; In the hotel lobby, it is possible to place a small animal in your arms. A large animal must be next to the owner; The use of a leash and muzzle is mandatory for medium and large breeds; The guest is obliged to notify the hotel staff if the animal is in the room unattended. Starting February 16, 2026, new age restrictions for children will come into force at the Fit & Spa by Pullman. During the "adult hours", from 20:00 to 22:00, children over the age of 14 will be allowed to visit only.