The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. The hotel offers contactless check-in. Guests are kindly requested to contact the hotel via email for further instructions. Before arrival, guests are required to complete the online check-in process, which will simplify and expedite check-in on the day of arrival. After verification of the completed registration form, documents, and payment, guests will receive instructions and a unique check-in code once their room is ready. Early check-in is available from 8:00 AM, at no additional cost, subject to availability of a clean room. Information regarding early check-in will not be available until the day of arrival. Ten days before arrival, guests receive an electronic registration form requesting contact and passport details. Guests can fill out the form independently or register using identification cards. On the day of arrival, instructions for check-in with individual codes for entering the building and the room are sent to guests. It is also possible to contact the reservations department directly by phone, as indicated in the booking confirmation. If this registration method is not suitable, check-in through an administrator is available at one of the “Nomera” partner hotels. Guests must contact the check-in manager one day prior to arrival via the phone number provided in the booking confirmation to arrange their arrival time and key handover. Free public parking is available near the hotel. Children aged 0–17 can stay free of charge when using existing beds. In all rooms, beds can be separated or joined. Non-guaranteed early check-in is available free of charge from 08:00 AM, subject to room availability. Guaranteed early check-in is charged at 100% of the nightly rate for the night before arrival. Late check-out until 04:00 PM is charged at 50% of the nightly rate; after 04:00 PM, 100% of the nightly rate applies. Pets weighing up to 10 kg are allowed for an additional fee: up to 5 kg — RUB 500.00 per night; 5–10 kg — RUB 1000.00 per night. A deposit is charged upon check-in with a pet and is refundable if there are no damages in the room. Business travelers are provided with reporting documents. For check-in after 12:00 AM, prepayment for the first night is required. For bookings of three or more rooms, a prepayment equal to one night’s stay is required. Free cancellation policies may also differ. For bookings of seven nights or more, a prepayment equal to one night’s stay is required. Breakfast can be ordered through the reservations department by phone no later than 07:00 PM on the day before arrival. The contact number is provided in the booking confirmation. Breakfast is provided in a lunch box and placed in the common area refrigerator in the morning. According to the hotel’s internal policy, additional charges may apply for services not listed on the website. Please contact the reservations department for details. Contact information is provided in the booking confirmation.