The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. Guests are requested to inform the Kremlyovsky Hotel of their expected arrival time in advance. A valid photo ID and credit card are required at check-in. Foreign guests must present a passport (or national identity card), a valid visa and an immigration card. Special requests are not guaranteed and may require additional payment. Payment must be made by bank transfer prior to arrival. Guests will be contacted by the property after booking with any necessary instructions. If guests decide to leave early, they will be charged the full cost of their stay. Cats are not permitted in the hotel. Only small dogs weighing up to 10kg are allowed. The cost of staying with a pet must be clarified when calling the hotel as it may vary.