The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. The hotel complex is part of the Verkhny Bor recreation center, on the territory of which the Spa hotel Istochnik and the OTB Hotel complex with an outdoor thermal pool are also located. From May 12 to May 23, 2026, there will be a technical break in the operation of the thermal pool at the OTB hotel complex.