The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. The hotel rooms are located on the 5th and 6th floors of the administrative building; the building does not have an elevator. Visa support is not provided. The hotel staff will contact the inmates to arrange a prepayment fee. Prepayment is required within 5 days after ordering. If it is necessary to administer the hotel card, the right to cancel the reservation is reserved. Please inform Hotel Panorama of your expected arrival time in advance. You can use the Special Requests field when making a booking or making a request with the information removed - contact details in the request search. According to the Government Decree No. 1853 of 11/18/2020 (clause 18), Minors under the age of 14 are required to check in the hotel with the documents of their parents (adoptive parents, guardians). If the accompanying persons are not legal guardians, they are required to provide the notarized consent form of the legal guardians (one of them) and the birth certificate of the minors. Minors aged 14 or above, in the absence of legal representatives next to them, are required to check in the hotel with his/her identity document and a notarized consent form from the legal guardian (one of them).