The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself. Front desk is open 24/7. Contactless check-in. If 48 hours before arrival, the guests did not receive a link to online registration, instructions and a PIN code to access the room, it means that the guest's contact phone number was not specified and they could not contact him. In this case, guests should contact the accommodation. Contact information is provided on the booking confirmation. The hotel is undergoing renovation work.