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Kigali Serena Hotel

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Kigali Serena Hotel

Location

Kigali, Rwanda

Environment

Urban Center

Number of Rooms

9 room types

Starting From

USD 176/night

Cancellation

Free cancellation available

Location

Luxurious five-star hotel “Kigali Serena Hotel” is located in Kigali. It boasts a convenient location within 1 km from the historic city center.

Hotel features

The luxurious on-site restaurant offers a broad variety of international delicacies. Enjoy a refreshing drink in the elegant bar. Wi-Fi is available throughout the property. Guests can store their valuables in the locker.

Fitness enthusiasts will appreciate a well-equipped fitness center. There is a swimming pool on site. Relax with a massage at the hotel's spa. Parking is provided on site.

Airport shuttle services are offered at a surcharge. If you need to use a fax, scanner or copier, the hotel's business center is at your disposal. Friendly staff at the 24-hour reception will be glad to answer all of your questions. There is a laundry at the hotel.

Hotel's friendly staff will be glad to assist its guests with booking tickets or tours. All rooms are non-smoking.

What this place offers 89

General

  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Dryer
  • Fire Extinguisher

Rooms

  • Non-smoking rooms
  • Room service
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Slippers
  • Toiletries

Good to know Pets Not Allowed

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Important information

Front desk is open 24/7. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform Kigali Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location. A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.

House Rules

Check-in: After 2:00 PM
Check-out: Before 11:00 AM
Pets are not allowed

Additional Services

Available on Request

One Way Shuttle to Airport - RWF 35

Child & Age Policies

Extra bed for adults: RWF 150 per guest per night

Payment Methods

Following payment methods are available at the property.
Visa
Mastercard
Amex
UnionPay
Diners Club
CashCash payments are accepted
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