Front desk is open 24/7. A valid photo ID and credit card are required upon check-in. Please note that special requests cannot be guaranteed and may incur additional charges. Wi-Fi is available in the lobby with a 250 MB limit. All-inclusive service is available from 10:00 AM to 2:00 AM. Reservations are available at the à la carte restaurant. The credit card used to make the reservation must be presented upon check-in. If a third-party credit card is used, a scanned copy of the card, written authorization, and a copy of the cardholder's passport are required. Otherwise, the full amount of the stay will be charged again. In such cases, any deposits will be refunded to the original credit card. Special check-in instructions Front desk staff will greet guests on arrival. Know Before You Go • The seasonal pool will be open from April to October. • Pool access available from 10:00 AM to 6:00 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • No pets and no service animals are allowed at this property. • Cashless payment methods are available for all transactions. Fees • Fee for in-room wireless internet: EUR 4.00 per night (rates may vary) • Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.