Special check-in instructions There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Know Before You Go • Hot springs access available from 6:00 AM to midnight. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the villa prior to arrival, using the contact information on the booking confirmation. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available. Fees • Pet fee: USD 100 per pet, per stay • Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property. Fees may include applicable taxes: • Deposit: USD 250.00 per accommodation, per night • Cleaning fee: USD 450 per accommodation, per stay (varies based on unit and length of stay) • Service fee: 3.5 percent We have included all charges provided to us by the property.