Please inform Jenny's Pineapple Cottage in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of USD 500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note: The property will contact guests regarding payment via PayPal to secure their deposit and guarantee the booking. The property will also be providing check-in instructions to guests once this is secured. For our US guest, we can only accept any of this type of payment for your reservation, Bank Transfer, Zelle or Venmo. Managed by a private host