The pool, close to the beach

Elevator issues

Nothing

Terrible terrible terrible. I wish I could give no stars. Staff was so RUDE! There are no microwaves and when we asked for help we got none. I got yelled at for eating non-hotel food in the lobby. Someone knocked on our door at 1:30 am to ask about our noise as there was a complaint when we were sleeping. They wanted to charge me money to fill up my water bottle at the hotel snack lounge. Just a terrible experience and I will never recommend or come back ever. When we arrived to our room the mini fridge was full of broken glass. RUDEEEEEEEE STAFFFFFFFFF

Great location. Great room on the ocean. Breakfast was awesome. Pool heated. Loved walking along the trail every morning along the beach.

When we arrived nobody helped us unload our car. One man said he would bring a cart but that didn't happen. We got our own cart but with my infant daughter asleep in her car seat way beyond her bedtime....would have been nice to get some help. Also at checkout the front desk helped someone not waiting on line before they helped me. It didn't take long but it's the principle of helping those waiting in the line before you help the random people walking by asking for something. Lastly, we lost a cherished baby blanket and called to report it to the hotel and check lost and found. The person answering the phone did not have a great grasp on the English language. I'm not sure if she ever checked lost and found....we never got a call back as promised.

The breakfast

like all

the wall need to paint

Hotel has beach access and it’s right on Collins street Nice hot breakfast. Eggs bacon sausage potatoes pancakes etc

Pool boy. Although I don’t mind that it was one towel per guest, I didn’t like that my husband tried to exchange a sandy towel for a new one and the pool towel boy gave my husband total attitude and told him no. My husband eventually got one after complaining.

The only thing I liked about the hotel is the checkout, I just wanted to leave.

When we first arrived the hotel had no hot water, we find out that our friends had no hot water. We called the front desk and no one picked up. We came down and they said they would send someone up. We found out two hours later that the entire hotel had no hot water. They fixed it 3 hours later but the water the entire three days was only warm, or it was hot only for a few minutes. The entire hotel is cheap looking and pay $20 more and stay in other places.

Plassering, størrelse.

Ingen ting.