Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Sonder St Helene in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. This property will not accommodate hen, stag or similar parties. After confirmation, Sonder will reach out to guests through a secure link to gather some information regarding the guest stay. Sonder may require the guest to provide a photo of their government issued photo ID. Guest will receive more details from the property management prior to arrival. Please note, the layout, furniture, and decor of your space may vary from these photos. This is a central location that is prone to noise. There is no cable. We have provided a Chromecast and HDMI cord for streaming. Some units may be located on an upper floor accessible via stairs only. The windows in the Queen Room and Superior Queen Room do not open and face an internal stairwell.