Please inform Dora Cruise in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that cruise itineraries, activities and schedules are subject to change, depending on the weather, tide levels and operating conditions. A 24-hour advance registration is required before departure. A surcharge of USD 100 applies for arrivals after check-in hours. All requests for late arrival are subject to confirmation by the property. There will be a surcharge of 700,000 VND per person per night for 24 (Christmas's Eve), 31 (New Year Eve) in December 2023 and period between 9 and 12 February 2024 (Tet holiday) Limousine bus services between Hanoi's Old Quarter and Halong are available at a surcharge. Pick-up location – at any hotel within Hanoi’s Old Quarter Area Pick-up time from Hanoi – between 8:00 and 8:30 Drop-off time in Hanoi – between 15:00 and 15:30 Private car transfers and airport transfer service are also available upon request with surcharge. Please inform Dora Cruise in advance of your expected arrival time. Kindly contact Dora Cruise directly using the Special Requests box when booking, or contacting the Dora Cruise directly with the contact details provided in your confirmation email. Cruise itinerary and schedule are subject to change without prior notice due to weather and operation conditions. An additional charge for extra bed, room type and cruise itinerary requests.