Special check-in instructions The front desk is open daily from 6:00 AM - 11:30 AM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. This cruise ship's 2 nights, 3 days itinerary includes the following: 1st Day: Check in at Bhaya Cruise Center on Tuan Chau Marina by 12:30 PM. At 3:30 PM, visit Ba Ham Lake for swimming and kayaking. Reboard for activities, dinner, and overnight aboard the ship. 2nd Day: After Tai Chi and breakfast, cruise towards Lan Ha Bay. At 9 AM, visit Ba Trai Dao for swimming and water activities. After lunch on cruise, visit Viet Hai Village on Cat Ba Island. Return to the boat for activities, dinner, and overnight aboard the ship. 3rd Day: After Tai Chi and breakfast, visit Cua Van Floating Culture Center by kayak or traditional boat. At 9:30 AM, take part in a Vietnamese traditional tea ceremony and then check out. Disembark at Tuan Chau Island by 10:30 AM. Guests with dietary restrictions or food allergies should contact this property at least 1 week in advance. Guests must contact this cruise ship 3 days in advance to arrange transportation from Hanoi Centre or at 47 Phan Chu Trinh Street, Hoan Kiem District, which is 2.5 hours away by car. A roundtrip daily transfer from Hanoi to Ha Long departs between 8:45 AM and 9 AM, at USD 40 per passenger. Following the cruise, a van will transport guests back to Hanoi. Know Before You Go • Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • No pets and no service animals are allowed at this property. Fees • Rollaway bed fee: VND 3500000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes