Know Before You Go • This property offers transfers from the cruise terminal and airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the cruise ship prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: VND 4600000 per vehicle (roundtrip) • Late check-in fee for check-in between noon and 6:00 PM (amount varies) • Rollaway bed fee: VND 500000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.