Check-in Information Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedGuests must contact this property in advance to reserve onsite parkingThis property accepts credit cards, debit cards, and cashNoise-free guestrooms cannot be guaranteedSafety features at this property include window guardsThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Special Check-in Instructions The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. Guests are recommended to download the property's TTLOCK mobile app before check-in. Information provided by the property may be translated using automated translation tools. Mandatory Fees null Optional Fees Housekeeping is available for an additional fee and varies based on length of stayHosted evening meal: VND 1000000 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Important Notes Pool access available from 6:00 AM to 8:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. Parking height restrictions apply. Guests can access their rooms with a mobile device.