A credit or debit card security deposit is required upon check-in for charges or damages during the stay and will be refunded within 7 business days following the stay. The property will contact guests directly in order to give instructions regarding check-in. Guests must provide a valid form of government regulated photo identification (eg. passport, ID card, driver’s license, etc.) upon check-in. The credit card used for payment at the time of booking needs to be shown upon check-in. Check-in time is from 2:00 PM onwards on the day of arrival. All guests are to be met in person to complete check-in process. For check-in outside of office hours on weekdays, and during weekends after 6:00 PM a fee of ZAR 250 to be paid directly at the property.