Please inform Emerald Bay in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Dear Visitor, this region is currently experiencing drought conditions. Please be aware that certain properties are subject to comply with local water usage restrictions. This property will not accommodate hen, stag or similar parties. A damage deposit of ZAR 5000 is required on arrival. This will be collected by bank transfer. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Managed by a private host