Front desk is open 24/7. National Rating Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization. Know Before You Go • This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • Construction is underway at a neighboring building and there may be noise disturbance from the construction work. • Parking height restrictions apply. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: ZAR 782 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • 1 percent tourism fee will be charged We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.