National Rating Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization. Know Before You Go • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the lodge prior to arrival, using the contact information on the booking confirmation. • Children 12 years old and younger are not permitted at this property. • Only registered guests are allowed in the guestrooms. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Airport shuttle fee: ZAR 1450 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • A tax is imposed by the city: ZAR 100 per person, per night • Destination fee: ZAR 143.75 per person, per night We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. This property is located in Shamwari Private Game Reserve. The mandatory destination fee comprises the ZAR 143.75 per person, per stay, conservation fee required for game reserve entry. The fee will increase to ZAR 100 per person, per night as of May 1, 2019. For more details, please contact the property using the information on the reservation confirmation received after booking. Renovations and Closures This property will be closed from 01 May 2019 to 30 June 2019 for renovations and will resume operation once the renovation is complete (completion date subject to change).