Guests may be charged the following tax upon check-in: Ecuadorian Value Added Tax — VAT of 15%. VAT exemption is available for travelers who present a valid passport and tourist visa proving they are not residents of Ecuador. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Only registered guests are allowed in the guestrooms. • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. • No pets and no service animals are allowed at this property. • This property advises that enhanced cleaning and guest safety measures are currently in place. • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. • Personal protective equipment, including masks, will be available to guests. • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. • Contactless check-in and contactless check-out are available. • Enhanced food service safety measures are in place. • Individually-wrapped food options are available for breakfast and through room service. • Each guestroom is kept vacant for a minimum of 48 hours between bookings. • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global). • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 3) • Late check-out fee: 20 percent of room rate (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.