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Serenity Alma Heights

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Serenity Alma Heights

Fresh stay. Zero footprints. Be the first.

4.2

Guests say this place is worth a visit

16

Reviews

Location

Hurghada, Egypt

Environment

Coastal Beachfront

Number of Rooms

14 room types

Starting From

USD 187/night

Cancellation

Free cancellation available

Location

Everything you need is in one place. Resort Serenity Alma Heights is located in Hurghada. This resort is located in 29 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Makadi Bay Water World, Jungle Aqua Park and Senzo Mall.

At the resort

You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi on the territory will help you to stay on-line.

If you travel by car, there’s a parking zone. The following services are also available for the guests: a massage room, a sauna, a spa center and a recreation club. Sports fans will be able to enjoy a fitness center, a gym, a table tennis area and a diving club. You won’t be bored as at the resort you will find entertainment.

Swimming fans are going to enjoy a pool, an aquapark and an outdoor pool. There are playrooms for children at the resort. They will be having so much fun that you might have to spend the evening with adults. The tour assistance desk of the resort will help you book an excursion. The staff of the resort will order a transfer for you.

Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the resort. For example, a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the resort speaks English, German and Russian.

Room amenities

The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a TV, a mini-bar and a bathrobe. The room equipment depends on its category.

What this place offers 86

General

  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Garden
  • Television in lobby
  • Terrace
  • Pharmacy
  • Fire Extinguisher

Rooms

  • Room service
  • Family room
  • Cable TV
  • TV
  • Minibar
  • Bathrobe
  • Toiletries
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Important information

Front desk is open 24/7. A full pool renovation program in the hotel will be carried out during the following periods: - Kids pool and heated pool: from 7th January until 5th February 2026 - Main pool: from 6th February until 6th March 2026 This renovation includes changing the entire pool deck area and re-grouting inside the pool. During these dates, the guests will continue to enjoy full access to the following heated facilities: - Heated kids aqua pool (43 m from the main pool); - Heated wave pool (168 m from the main pool); - Heated aquapark (168 m from the main pool); - Heated mini aqua (168 m from the main pool). Additionally, guests are welcome to use the heated pool at the sister property — Serenity Alpha Beach Resort. All other resort facilities, restaurants, and entertainment activities will remain fully operational throughout the renovation period.

House Rules

Check-in: After 2:00 PM
Check-out: Before 12:00 PM
Pets are not allowed

Additional Services

Available on Request

One Way Shuttle to Airport - USD 25

Child & Age Policies

Baby cot/crib (1 available): Free
Extra bed for adults: USD 12 per guest per night

Payment Methods

Following payment methods are available at the property.
Visa
Maestro
Mastercard
CashCash payments are accepted
8.3
Cleanliness

8.8

Cleanliness

Comfort

8.5

Comfort

Location

8.1

Location

Service

9.0

Service

Worth It

8.3

Worth It

M
MARIELA
April 2026
· Family
Superior Double room with garden view (full double bed) (extra bed not included, Child bed is not included)

The hotel was amazing- excellent facilities, tasty food, attentive staff and great entertainment. Strongly recommend!

The Wi-Fi connection was not good at all

Via Ratehawk
S
Sharma
November 2023
Standard Double room with garden view (full double bed)

Staff were friendly and accommodating. Special thanks to Ahmed Fathy who took great care of us with our dietary needs. Food was amazing everyday with great varieties.

Via Ratehawk
A
Ali
March 2023
· 7 nights Stay
Standard Double room (full double bed)

The food was delicious there was everything for breakfast thank you can imagine Very comfortable room and the housekeeping did a great job every day The device was perfect and they welcomed us very professionally

Via Ratehawk
T
Tatiana
January 2023
· Family
Premium Triple Room (Pool View)

very good food, super. thanks everything was good very good personal

Via Ratehawk
I
Imad
February 2022
· Family
Standard room (garden view)

The employees at fun city work extremely hard. They made every effort to keep the rooms and the whole place shining bright. Ziad the receptionist along with emad was fantastic. Omar who gives towels out was so patient. Working tirelessly day in day out under the sun. Ali near the slides was again amazingly. Their kindness and customer service is 💯

WiFi needs to be better. Fun city is in a isolated location. So evening by 5pm kids need things to do as the pool areas are closed. So it is necessary

Via Ratehawk
K
Katarzyna
November 2021
· Solo
Standard Family room (bed type is subject to availability, extra bed not included, garden view)

Great beach (very close to the hotel - 10 min walk or by hotel mini bus) with a wonderful coral reef. The hotel staff is helpful and friendly. Kids were super happy: hotel has 2 aqua parks and a lunapark open in the evenings. Hotel has pretty high safety standards: every swimming pool is watched carefully, also all attractions for children are very safe. Nice gardens inside and outside hotel. Pharmacy is available inside the hotel and the pharmaceutist who works there is very helpful.

Via Ratehawk
R
Ruud
November 2021
· Family
Standard Quadruple Family room (balcony)

pools, beach, ambiance

the food

Via Ratehawk
A
Ahmed
March 2019
· 5 nights Stay
Standard Quintuple Family Room (2 rooms)
Via Ratehawk
N
Nadja Sophia
February 2023
· 7 nights Stay
Standard Einzel Zimmer (Blick auf den Garten)

Die Essenauswahl beim Frühstück- und Abendbuffet war großartig. Es war für jeden etwas dabei - egal ob orientalische-, europäische- oder Kinderspeisen. Immer frisch, immer in ausreichenden Mengen und z. T. direkt vor den Augen des Gastes zubereitet (Omelette, Pancake..). Die anderen Hotelrestaurants haben wir nicht getestet. Das Buffet war uns immer ausreichend und abwechslungsreich genug. Die kleinen Essenstände bei der Poolarea waren auch super - frisch zubereitete Pizza, Burger oder Pancakes - was will man mehr! Unser Zimmer (Doppelzimmer mit Kingsize-Bett) war sehr geräumig inklusive recht großem Bad und Balkon. Der Blick Richtung Garten war super angenehm und es war nie laut (Richtig Pool ist in der Nebensaison aber sicher auch nicht zu laut). Das Mobiliar ist natürlich nicht mehr das allerneueste und coolste aber es war überall sauber und das war für uns die Hauptsache. Der Zimmerservice ist sehr freundlich und sorgfältig und faltet Handtuch-Tiere auf dem Bett - der Knaller, wenn man mit Kindern reist. Wir hatten nie das Gefühl, dass es irgendwo wirklich schmutzig war. Manches ist halt schon in die Jahre gekommen aber man hat immer irgendeinen Mitarbeiter gesehen, der etwas geputzt, repariert und im Garten bearbeitet hat. Es gab niemanden vom Personal, der nicht hilfreich, höflich und/oder zuvorkommend war. Die Leute, in den Shops sind nicht besonders freundlich aber mit denen hatte man auch nicht viel zu tun. Ansonsten bemühen sich alle die ganze Zeit darum, es den Gästen so angenehm wie möglich zu machen. Bitte nicht das Trinkgeld am Ende des Aufenthalts vergessen - das Geld ist da echt nicht viel wert und die Menschen haben sehr wenig. Dafür, dass sie sich den Arm für einen ausreißen, darf man schon auch etwas finanziellen Dank zeigen.

Gar nichts. Alles andere wäre Jammern auf sehr hohem Niveau.

Via Ratehawk
D
Daniil
December 2022
· Solo
Одноместный номер Standard (вид на сад)

Отель расположен в районе Макади. Примерно 30 км от центра Хургады и аэропорта. Питание очень хорошее. Шведский стол. Большой выбор блюд, который постоянно обновлялся. Мясо, рыба, овощи, фрукты, десерты. Все хорошего качества. Продукты свежие. Никаких проблем с пищеварением не было.

Via Ratehawk
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