Special check-in instructions To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Know Before You Go • Pool access available from 5:30 AM to 8:00 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • This property advises that enhanced cleaning and guest safety measures are currently in place. • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. • Personal protective equipment, including masks, will be available to guests. • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. • Contactless check-in and contactless check-out are available. • Individually-wrapped food options are available for lunch and dinner. • Each guestroom is kept vacant for a minimum of 48 hours between bookings. • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). Fees • Early check-in is available for a fee (subject to availability) • Late check-out is available for a fee (subject to availability) • Rollaway bed fee: ETB 29.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.