A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Guests are not allowed to use ironing facilities in the room by law. The property provides a daily laundry service except on Sunday and public holidays. Guests are advised to bring the clothes to the front desk by 10:00 AM and the clothes will be ready by 08:30 PM. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed. This property accepts credit cards and cash. Cashless transactions are available. Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit. This property's beauty center (in the spa) is open from noon to 08:00 PM daily. Property Registration Number IT048017A172UF2GVR. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000.00, due to national regulations Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 April to 30 September. Guests under 18 years old are not allowed in the hot tub. Guests under 18 years old are not allowed in the spa.