Children Policy From 0 - 2 years old : Infants free of charge From 3 to 12 year old : children paying children rate From 13 Years old: paying adult rate Request child rates information at hotel reservation department. In case the guest presents symptoms related to COVID-19 they will have access to Travel At Easy program, a package of complementary services such as PCR tests, isolation for extended stay if needed, in case of early check out reimbursement of the unused nights among others. Your reservation charge will appear on your credit card statement under the name of: Visit US, INC. FL - USA. Please contact the property with any questions regarding the charge for this reservation. The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in. Payment at the property is not accepted. Unpaid reservations will be cancelled prior to arrival. In case you require an invoice it will be provided by a Visit US based in the US, local invoices are not available.