Know Before You Go • Guests must transfer via boat and shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. • This property offers transfers from the airport. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. • No pets and no service animals are allowed at this property. • Alcohol is not permitted at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Rollaway bed fee: LAK 15 per night • Onsite credit card charges are subject to a surcharge of 3 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes   The charges below are included in your overall room price: • New Year's Eve gala dinner fee • Christmas Eve gala dinner fee We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.