Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Pine Hills Vilamoura in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In the event of an early departure, the property will charge you the full amount for your stay. Please note that guests wishing to check out earlier will be charged the full reservation amount. Please note that cleaning is done twice a week, including the change of towels. For stays over a week, the change of linen is done once per week. Change of linen is not performed on weekends and holidays. Please note that if guests wish an invoice, they must provide the VAT number at the time of the reservation using the Special Request box.