Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Coconut Bay Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Guests will receive a credit card authorisation, which must be signed and returned to the property prior to arrival. Guest must be 25 years of age or older to check in at the property. If expecting to arrive outside reception opening hours, please contact property in advance for check-in instructions. Please note daily cleaning service is not provided.