Front desk opening hours 00:00 - 20:00. National Rating Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization. Know Before You Go • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • No pets and no service animals are allowed at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Fee for in-room wireless Internet: ZAR 30 per stay (rates may vary) • Fee for wireless Internet in public areas: ZAR 30.00 per stay (rates may vary) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: • Christmas Eve (24 December) Gala Dinner per adult: ZAR 250 • New Year's Eve (31 December) Gala Dinner per adult: ZAR 175 We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.