Front desk is open 24/7. All bookings will be pre-authorised prior to arrival date and/or charged in full on day of booking. From terminals 1, 2 and 3 of Heathrow Airport, guests can take the 140 bus, which stops just outside the hotel on Avondale Drive. Please note that no food is allowed to be consumed in the rooms. However food can be purchased elsewhere and eaten on site in the dining room. Continental Breakfast is complimentary, this cannot be deducted from the room rate if breakfast is not taken. Breakfast cannot be offered as a takeaway service and can only be consumed within the dining facilities. Please note that baby cot/crib has to be requested at the time of booking using the Special Request Box. The property will be going through renovation works from Fri 30 May 2014 until Mon 02 Jun 2014. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.