A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Payment before arrival by bank transfer is required. The hotel will contact you after you book to provide instructions. **Special check-in instructions** The front desk is open daily from 10:00 AM - 7:00 PM. If you are planning to arrive after 6:30 PM please contact the property at least 24 hours in advance using the information on the booking confirmation. Towels are not included in the room rate. Towels are available for a surcharge or guests may bring their own. For more details, please contact the property using the information on the reservation confirmation received after booking.