A cleaning tax is not included in the reservation price and is payable separately at the hotel. Mandatory gala dinner fees may apply at Italy hotels. Guests should contact the hotel directly for more information. Front desk is open 24/7. Fee for continental breakfast: approximately EUR 45.00 – 55.00 for adults, and EUR 00.00 – 48.00 for children Service animals are exempt from fees. The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. The Florence City Tax is charged for a maximum of 7 consecutive nights for guests over the age of 12. Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash. Cashless transactions are available. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. Cash transactions at this property cannot exceed EUR 5000.00, due to national regulations; for further details, please contact the property using information in the booking confirmation. The seasonal pool will be open from May to October. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A daily continental breakfast is served from 07:00 AM to 11:00 AM for an additional fee. Pets are allowed for an additional fee. Service animals are welcome and are not subject to fees. Accommodation is possible only with dogs. A pet weighing up to 66 pounds can be accommodated in one room. There are bowls for food and water, as well as garbage boxes.